General Information About The White Theatre
Frequently Asked Questions
When does the Box Office open?
The Box Office is open Tuesday through Friday from 10:00 am - 2:00 pm. Patrons may call (913) 327-8054, email, or receive assistance in person.
Can I pick my tickets up at Will Call
Should a patron wish to pick up their tickets on the day of the performance, we offer a Will Call desk. Tickets may also be printed from home or left on your cell phone for scanning. You chose your option at the time of the sale. Options cannot be changed after the sale is complete.
Can I exchange my ticket?
Single & Season Tickets may be exchanged up until the date of the show (tickets may be subject to a per ticket charge for a change of date.) Same seat selection with an exchange is NOT guaranteed.
If I can no longer attend, can I receive a refund?
Refunds of tickets are under ‘Unusual Circumstances’ ONLY and at the discretion of the Box Office Manager. Single Tickets are NOT available for EXCHANGE, REFUND or DISCOUNTS.
Do you offer any discounts on tickets?
Occasionally, Arts + Culture will run a special promotion for various offerings at The J. Look for postcards, social media, and e-blasts to see what’s coming! You can also receive discounts on tickets by becoming a Friend of Arts + Culture or a J Member.
Groups of 10 or more can receive a discount on shows
Is parking free?
Parking is available anywhere around the Jewish Community Campus and is free.
When and where do I enter?
The White Theatre doors open 30 minutes before show time. Patrons may enter the Jewish Community Campus at any open door. The main entrances include the main North entrance and the West entrance closest to the theatre.
Is The White Theatre accessible?
The White Theatre is an accessible facility - we make every effort to provide an enjoyable experience for all of our patrons. Assisted Listening devices will be available for all performances and many shows include our signature Open Captioning services. Should you need any assistance, please do not hesitate to speak to a staff member or a volunteer.
Is there an intermission?
Most productions/performances at The White Theatre will have a 15-minute intermission.
Does The White Theatre offer concessions before or during the show?
The White Theatre has a concession stand that opens pre-performance and during intermission. For 7:30 pm productions, the stand opens at 6:45 pm. For 2:00 pm productions, the stand opens at 1:15 pm. We have a variety of cold and hot drinks, fresh baked cookies plus pretzels and chips available for sale. We take credit cards, cash, and checks. A Kosher option is available.
Is it cold in The White Theatre?
The White Theatre is set to 72 degrees Fahrenheit. We recommend bringing a light jacket or sweater based on your personal preferences.
Can I rent the Theatre?
The beautiful Lewis and Shirley White Theatre is available for reservations for 501(c)3 organizations. We also offer the opportunity to rent the space for special parties or engagements. To learn more about the space, amenities, and policies, as well as complete a reservation form click here.
Can my child have a birthday party here?
Can I rent props or costumes from The White Theatre?
The Arts + Culture department at The J has an extensive collection of costumes and props. To inquire about our inventory and availability, please contact Keith Wiedenkeller.
Box Office Manager
Director of Cultural Arts
White Theatre + Kansas City Jewish Film Festival
Within Arts + Culture
Encore! School of the Arts
"Dance, Sing, Enjoy." Classes are available for preschool, beginners, intermediate, and advanced students in a wide range of performing arts skills; Tiny Tots, Boys Only!, Creative Movement, Ballet/Tap Combo, Tumbling, Lyrical, Jazz/Hip Hop, plus Performance Competition Team. Encore! offers something for everyone!
We also offer private music lessons available in voice, piano, guitar, harp, and steel drum.
All classes are open to girls and boys unless otherwise noted. Multi-class and sibling discounts are available.
STAGES Musical Theatre
The J’s STAGES is the perfect fit for the student (grades 4th-8th) who wants to give the world of performing a try with musical theatre classes. Our teaching artists will work with your child to explore his or her own talents and build important life skills.
Jewish Experiences @ The J
The Arts + Culture department collaborates regularly with the Jewish Experiences @ The J department to provide breadth and depth in Jewish content and connections.
Facility + Policies
Only cast, crew and staff are allowed backstage. Family members and friends may visit anyone in the cast or crew in the lobby hallway outside the door marked, “Backstage” after the performance.
We ask our patrons to place cell phones to silent or vibrating mode before the performance begins.
No photography or videotaping is allowed (including cell phones). In addition to being distracting and potentially dangerous to the cast and audience, it is prohibited by our royalty contracts.
Only bottled water with a cap is allowed in the White Theatre during performances. Our concession stand is open 45 minutes before a performance closing 15 minutes before a performance begins and during intermission.
Based on the needs of a production, an all-door hold may be instituted for late seating. This means that the House Manager will seat late arrivals at an appropriate time and reserved seating may not be honored at that time, but patrons may move to their reserved seats at intermission.
Theatre performances are generally dark. Standard aisle and entry/exit illumination is on during the performances and in compliance with fire and safety codes.
Hearing Assist devices are available upon request from the House Manager. These devices consist of a radio frequency receiver with an earbud adapter or you may bring your own headphone. The system is also equipped for hearing induction loop for individuals that have access to this feature built into hearing aids.
Support Arts + Culture
Friends of Arts + Culture
Did you know that ticket sales only cover 60% of the expenses of running our season at The White Theatre? You can help keep the arts alive by becoming a Friend of Arts + Culture! Your generous donation will help us provide engaging, thought-provoking, and entertaining performances to the public, allowing us to forge closer links between the arts and the greater community. As a thank you, all our Friends of Arts + Culture receive a seatback surprise at their first performance of the season.
Arts + Culture provides an opportunity to connect your business to The J and its membership base while showcasing your company as a community partner. Your support includes opportunities for the season and individual program/performances, client entertaining, employee recognition, and marketing initiatives.
The Arts + Culture team would love to meet with you to create the most impact for your business. To schedule a meeting or make an inquiry, please contact Keith Wiedenkeller, Director of Arts & Culture at (913) 327-8073.
J Members receive great discounts on tickets to performances and programs.
Community Partnerships for KC Jewish Film Festival
The J welcomes opportunities to partner with community organizations to create mutually beneficial relationships maximizing impact and reach. Our mission is to unite art, community, and culture through creative engagement, education, and enlightenment. We create a vibrant and inclusive hub reflecting Jewish culture, values, and heritage while inspiring patrons to dream, discover, create, and celebrate.
- One Film Screening: One performance of the production of choice (in-house productions, visiting artists) One program of choice (literature, visual arts)
- Expectations of Partner: $500 financial contribution or the equivalent. Speak before their program/performance Co-promotion and advertising through their website, print material, social media, and other associated marketing opportunities with measurable outcomes. Signed agreement.
- Expectations of The J: Co-promotion and advertising through the website, playbill/program guide, social media, pre-screen reel and other marketing opportunities with measurable outcomes. Space at no cost to the organization for a social gathering (if requested-does not include Campus security & maintenance.) Opportunity to hand out literature related to the organization. Management of ticketing, space, technology (audio/video/lighting.) Provide support staff necessary to the success of event (House Manager, Sound/Lighting Technician, Ushers, etc.) Provide up to four complimentary tickets to the event. Signed agreement.
The J’s Arts + Culture department reserves the right to include a corporate sponsor for the same event if applicable (note-wording will be mutually agreed upon) and include the names of all Arts + Culture patrons in marketing materials. Note: The J’s Art s+ Culture department is open to other models upon mutual agreement.
To become a Community Partner, contact Keith Wiedenkeller at (913) 327-8073
Single tickets are purchased either online or by calling the Box Office at (913) 327-8054. Purchase of Single Tickets is not available via email.
After a sale is complete, Single Tickets are NOT available for EXCHANGE, REFUND or DISCOUNTS.
Season tickets are processed in the order they are received on a first come, first serve basis. Specific seating requests will be honored based on accessibility needs and priority of the request. Season Package tickets are not guaranteed same seats if renewing, as seat selection is subject to the first come, first serve basis of form submission.
Season Packages are processed in the following priority, and then by date of form.
- Returning & New Friends of Arts + Culture (Donors to the Arts + Culture Department)
- Season Ticket holders from the previous season
- New Season Ticket requests
Season Package Tickets will, by default, be held in the system and batch printed for each night along with all other tickets. Should a patron wish to have all season tickets mailed, they will be done so after processed and are subject to a $1.50 mailing/postage charge.
Season Ticket holders who wish to have their tickets mailed may do so at any time. If patrons forget their tickets at home on the night of a performance, the Box Office may not be able to print a duplicate of their ticket if purchased as a group and the patron does not know which seat is specifically theirs. Once all parties have arrived and tickets have been narrowed down, it may be possible to print duplicates. It is strongly recommended that patrons keep their tickets for pickup at WILL CALL for each night of a performance. A Season Package Itinerary can be created and send via US Mail or Email to the patron as a reminder of their season ticket dates.
The White Theatre welcomes groups to our performances. Entertain family, friends, clients and more! Groups of 10 or more receive a discount on any shows. Discount varies depending on day and seating area selected. Tickets will be received upon payment via mail or available at Will Call. Early reservations are encouraged to ensure your group can sit together.
Groups purchasing tickets must be in advance of a performance. Group Discount is for 10 or more patrons. Groups can purchase tickets over the phone or in person at the Box Office. Groups may pay for tickets at time of purchase via Credit Card, Check, or Cash. If the group cannot pay at that moment or number of tickets reserved is subject to change an INVOICE may be created to assist in reserving tickets for the production.
INVOICES MUST BE PAID two weeks prior to the performance in attendance, or one week before the opening of the show; whichever comes first.
To inquire or to book your group today, contact Keith Wiedenkeller at (913) 327-4646.
Private Special Engagements
The White Theatre offers a unique opportunity to host a private performance for your group. Special engagement performances cost $7,500 and include a 500-seat theatre, reception room, private ticketing with company logo and information, appropriate staffing, licensing, complimentary parking and room set up. This is a great experience for employee appreciation, group outings, client entertainment, cultivation and more. This program is also tax deductible.
The White Theatre does not guarantee the availability of specific dates until such dates are secured through execution of an official agreement. A 25% deposit of the rental is required with the signed agreement.
Let the White Theatre add to your dynamic programming. Ask about our special group rates and viewing times for K-12 and college groups.
To inquire or learn more about these opportunities or to book your group today, contact Keith Wiedenkeller at (913) 327-4646.
Arts + Culture offers many opportunities to get involved with our programming and performances! Our volunteer opportunities include:
- Arts + Culture Steering Committee
- Arts + Culture Sub Committees
- Box Office Assistant
- Patron Services